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Feedback

What our clients had to say about us.
Freedom of Speech's relationship with all of our clients ensure that we stay in contact with them both during & after supplying our services.

Through the use of feedback forms, we strive to ensure our products & services are of the highest quality. This page details some of the feedback we have received.

_

Some of the companies we have worked with:


____Barclays Wealth




____Addenbrokes Hospital





___West Suffolk Hospital




_____Oxford Radcliffe Hospital




____________London Probation Service




_______IBM





______Ofsted





__________Lloyds TSB





________National Trust





____EMIS




____
Accenture





_____Capita





___BBC




_______Land Rover

 

___Customer Feedback


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Feedback from clients

"very good"

"Pete gave me a thorough grounding in how to create and use customised instructions & commands. This has enabled me to create shortcuts for many of my laptop applications.

The practical demonstrations and training were very good and the continued use of these materials has meant that I have not had to refer to other training manuals. Four very enjoyable and informative training sessions. Thank you!" IBM
Ian Eddleston
- IBM
using Dragon NaturallySpeaking Professional v11


___________________
.


"effective support service"

"London Probation has had a very good experience of working with Freedom of Speech over a number of years, particularly in relation to the understanding of, and provision of specialist assistive technology such as Dragon Naturally Speaking and TextHelp Read and Write Gold, and training of staff with manual dexterity difficulties, dyslexia or other neurodiverse conditions.

They have taken care to ensure that the recommendations they make for assistive technology adjustments meet the requirements of the individual staff member and are compatible with the Probation IT systems and working practice. They have provided very good group and individual training sessions and an effective support service.

This has helped our staff to improve the quality of their work and helped the organisation improve its understanding of good practice in this area in relation to both employment practice and service delivery."London Probation Trust
John Hague - Assistive Technology Manager
London Probation Service


___________________
.

"excellent"

"The trainer was excellent, informative and caring. She made learning interesting and put me at ease. I am very grateful for her support. James was also very helpful around incompatibility of the system and how to use dictation boxes to aid progress. Thank you again - very helpful, and Thank you Veena -wonderful at her subject, please pass this on 'A credit to Freedom of Speech"Norfolk and Waveney Mental Health
Julia Brown - Norfolk & Waveney Mental Health
using NaturallySpeaking Professional


___________________.

"extremely good"

"The services that I received from Freedom of Speech was excellent, professional and catered for my needs. The service I received was outstanding, and I could not have wished for a better tutor".London Probation Trust
Maria Walton - London Probation
using NaturallySpeaking & Read & Write Gold v10

___________________.

"professional"

"Extremely good training, I learned so much-how to use the software to overcome issues with my dyslexia"Roche
Sam Gardener - Roche Products Limited
using NaturallySpeaking & Read & Write Gold v10

___________________.

"outstanding"

"The Freedom Of Speech Dragon Training has been/is outstanding and my being able to use this software is proving totally beneficial and essential to enabling me to do my work tasks. Once again, thank you."
London Probation Trust
Fidelma Bradshaw - London Probation Service

using Dragon NaturallySpeaking Professional v11


________________.

"really helped"

"Veena was excellent, professional, approachable and friendly. The training was exactly the right level and pace for me, it was also fun. The training left me feeling positive about what I can achieve with dragon. Keep doing what you are doing! Thank you.
"Suffolk County Council
Lynn Overington - Herts County Council

using Dragon NaturallySpeaking Professional v11



______________________
.

"very friendly"

"Pete was very friendly and put me at ease straight away. His style of teaching and speed training was perfect for me. Pete also checked at the end of each session that I had understood everything and happy to move on. A big thank you to him and I will be putting all my new skills into practice.

"His training was very clear for me who is a visual learner. Thank you so much for all your support and I would recommend you to anyone. Pete is the best trainer ever and he didn't have to pay me to write that."
Suffolk County Council
Emma Taylor - West Suffolk Portage Service
using NaturallySpeaking & Read & Write Gold v10


_____________________
.

"fantastic"

"The training was wonderful. Sam really showed me the potential of using the software and I have learnt an awful lot. Fantastic."

"I am so grateful that you have opened up a new world to me. Instead of feeling the application was a burden I now see its potential and user friendly aspect. Many thanks."
IBM
Vicki Ardran - IBM
using NaturallySpeaking Professional


____________________

"I would recommend them"

"I found the training session to be extremely professional and very useful. I very much appreciated the time that was spent with me, bringing me up to speed on the specific software that I've been given access to. The training took place over eight weeks and the trainer, Sam, was extremely professional and good at explaining the functionality of the new software tools I was now able to use."

"I felt that Freedom of Speech was a very professional and conscientious organisation and I would recommend them to others within IBM. The training material was very clear and concise and easy to use and I still currently refer to it whenever I need prompting. It's been a pleasure working with Freedom of Speech, from organising the training sessions to be delivery of the training and the additional help I received from the office."IBM
Michael Len - IBM
using NaturallySpeaking Professional

____________________

"extremely helpful"

"The trainer was extremely helpful and made me appreciate the value of Dragon software. The training material was clear and concise."

"The trainer was very pleasant, helpful and professional. She has offered on going support when I need it and was clear in her teaching methods."
Ofsted
Michele Villiers - Child Care Inspector
- Ofsted
using NaturallySpeaking Professional


_____________________EMIS

"particulary good"

"I've found the course provided by Freedom of Speech extremely useful. There was a huge amount of knowledge to be gained from the day's training and I have increased my use of the voice-activated software and I believe that using the Dragon software will improve my productivity and certainly help reduce the amount of aggravation that using a keyboard and mouse causes my back."

"The three of us that attended the course had all used Dragon and generally knew our way around the software. This removed the need to setup voice files and meant Neil (Wheeler), the trainer, could move straight into the options and facilities that Dragon provides."

"I felt the trainer Neil Wheeler was extremely professional and knew the Dragon software inside out. He kept the training moving forward at all times and kept reaffirming what we were learning. He has taught us how to communicate effectively with the voice-activated software and studying his approach I have changed and improved my own style."
Lloyds TSB
Ross Twyman - Technical Specialist - Lloyds TSB
using NaturallySpeaking Professional v9


_____________________EMIS

"smooth and well orgasnised"

"The training sessions were superb. The training material was very clear and extremely easy to use. Sam Kirk was one of the best instructors I have ever had. There was no aspects of the training which could have been improved.

"The service that Freedom of Speech offered was of the highest calibre. Gary May was professional and extremely helpful. I would certainly recommend Freedom of Speech Limited to any colleague requiring this sort of help."
National Trust
Andrew Lawrence - West Sussex Coastal Warden
National Trust using NaturallySpeaking Professional v9
& Read & Write Gold v9


_____________________EMIS

"best instructors"

"I’ve been impressed with your company’s professionalism.  The whole process, right through from the initial demonstration to the final post-installation training session, was very smooth and well-organised." 

The in-house training was particularly good and Sam (Kirk) was very flexible about fitting in around everyone’s clinical commitments.  She was also very good at working out who was a “natural” and who needed a bit of extra support and reassurance, and pitching her training accordingly."
EMIS
Beryl Ely - Practice Manager - The Grange Surgery
using NaturallySpeaking Professional v9


___________________.

"really helped"

"The training you have given me with the software has really helped to improve the quality of my life so much that it is almost impossible to remember what it was like before I had my Dragon. I am getting used to version 11 and it is getting used to me." Agricultural Services
James Servaes - Agricultural Services
using NaturallySpeaking Professional v10


_____________________EMIS

"provided superb support"

"I have been using Dragon NaturallySpeaking in my surgery for six months now, and I can say that it has changed my working practice entirely.  The ability to dictate at speed without having to rely upon my two fingered, two words per minute typing has allowed me to speed up my work rate enormously. 

Freedom of Speech have provided superb support throughout the installation and learning process and their staff have been on hand to help adapt with the speech recognition software system to our needs.  We are very pleased with the results."
EMIS
Dr.Alan King - GP - Stakes Lodge Surgery
using NaturallySpeaking Professional v9

_____________________


If you wish to have your feedback on our services included, please feel free to contact us at:

feedback@freedom-speech.co.uk

or fill in our feedback form